COVID Safe Measures

For Sellers

Safe selling during COVID-19
The health and wellbeing of our customers, car buyers and concierges are important to us and to help you during this time, we have compiled some procedures on how we ensure to stay safe and practice social distancing, while your car changes hands.

1. Wash your hands
Before meeting our concierge team, please wash your hands for 20 seconds with soap or use an alcohol-based sanitizer.

2. Wear a face mask
For the protection of yourself and our team, our concierge will wear a mask, and we ask you to please do the same.

3. Social distancing
Please maintain a 1.5m distance from others.

4. Feeling unwell?
If you or someone in your household is feeling unwell, do not arrange any meetings with our concierge until you have fully recovered.

For buyers

Am I safe test driving a car?
It’s important to take proper precautions before test driving a car. Here are the precautions we at Summon have taken to ensure the car is safe and clean;

1. Car cleaning
We will have cleaned the car and disinfected high touch areas before you test-drive.

2. Wear a face mask
For the protection of yourself and our team, our concierge will wear a mask, and we ask you to please do the same.

3. Social distancing
Please maintain a 1.5m distance from others.

Here are some additional measures you can take to minimise the risk;

1. Remote inspections
Think about an initial inspection or walk-through via video instead of a physical meet-up.

2. Sit in the back
If you prefer, ask the Summon concierge to sit in the back to observe the social distancing recommendations.

3. Feeling unwell?
Act responsibly. If you or someone in your household is feeling unwell, do not arrange an in-person inspection or test-drive – stay at home until you have fully recovered.

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